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Custom Memory Apparel
Custom Memory Apparel
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Sizes: S-3XL (first photo crewneck is "asphalt" color
Please fill out all boxes, double check spelling and numbers prior to checking out
No refunds will be given due to these being completely customizable
No refunds will be given if memory items are not mailed/dropped off. Orders will be canceled with in 2 weeks if no communication has been received.
Drop off instructions:
You can drop off your memory items in our pickup bin located at 2194 Dean Road Bethel OH 45106. Place your items in a zip-lock bag with your First and Last name on bag.
Ship instructions:
Ship your items labeled with your name and order number inside. Email us your tracking number when you mail items to us with your name and order number. Cactus Sunrise Boutique is not responsible for damaged or lost items.
Cactus Sunrise Boutique
2194 Dean Road
Bethel, OH 45106
Your items will be finished in the order they are received in. This will ensure everyone's items get finished in a timely manner. These items are very sentimental and we want to ensure plenty of time to work, we will return all left over material and will be careful to only use what we need.
Gildan unisex crewneck sweatshirt
- 60/40 polyester/cotton
Gildan unisex hoodie
- 50/50 cotton/polyester
Turn Around Time
Turn Around Time
Tee/Crewneck Turn Around Time is 2-3 weeks
Tumbler Turn Around Time is 1 week
Care information
Care information
Clothing Care Instructions:
-Wash inside out on cold water
-No fabirc softner, no bleach
-Tumble dry on low, no dry cleaning, no ironing
Tumbler Care Instructions:
-Hand wash only
-Not dishwasher safe
-Not microwave safe
-Do not soak
Size Charts
Size Charts
Tumbler Classic vs. Duo
Tumbler Classic vs. Duo
Return Policy
Return Policy
Return Policy
Thank you for your purchase! We hope you are happy with your products. However, if you are not completely satisfied with your purchase, you can return it to us for a full refund or store credit. Please see below for more information on our return and exchange policy.
Custom made items are not returnable.
Returns
All returns must be returned within thirty (30) days of the purchase date. All returned items must be in new and unused condition with original tags and labels attached. Boxed items can be opened, but all packaging must be included.
Custom made items are not returnable.
Return Process
To return an item, place it securily in its original packaging, email cactussunriseboutique@gmail.com to arrange a drop off time and day or shipping information.
Refunds
After we receive your returned item and inspect its condition, we will process your refund or exchange. Refunds will be sent to your original method of payment. Please allow at least fifteen (15) days from our receipt of your item to process your return. Refunds might take 1-2 billing cycles to post to your credit card statement, depending on your bank. We will notify you by email when your return has been processed. Custom made items are not refundable.
Restrictions
Undergarments and digital purchases cannot be returned. Please contact us to arrange for a refund or exchange defective or damaged products otherwise ineligible for return.
Questions
Questions or concerns about our return policy? Please contact us at cactussunriseboutique@gmail.com
Customer Reviews
Thank you so much for helping me create this sentimental sweatshirt to remind me of my baby girl, so thankful I can wear this instead of it sitting in a box. The turn around time was also great! Couldn’t be more pleased🩷
